Booking Policy

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

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Cancellation Policy

Cancellation Policy: Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.

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Check-in Policy

Check-in time is from 4 PM - 7PM.

24 hour access by prior arrangement.

After hours call 0428 953 503

 

Minimum Stay Period

We have a 3 night minimum stay from Christmas Day to the 6th January.

NO CHECKOUTS/INS on Christmas Day or New Years Day.

 

Child Policy

All children are welcome, however, there is no capacity for extra beds in the room.  Please ensure you book a bed for your child.

 

Deposit Policy

The total price of the reservation may be charged anytime after booking.

 

No-show Policy

In case of 'No Show', 100% of the TOTAL BOOKING will be charged.

 

General Policies

  • PLEASE NOTE; . NO CHECKOUTS/INS Christmas Day or New Years Day.

  • We reserve the right to charge a fee if there is any damage to rooms or property.

  • Maximum Occupancy must not be exceeded in all room types.

  • Guests who allow non paying guests into their room will be charged for that guest if management has not been advised.

  • Guests who behave in an unacceptable manner as deemed by management will be evicted with NO REFUND.

  • There are no refunds for early or unscheduled departures.

  • Lost keys incur a $20 replacement fee.

  • All rooms are non-smoking.